Essential Career Skills Essential Career Skills

Dealing with Customers as a Techie

“Our customer operatives are currently busy. Please hold while we try to connect you.” We have all been on the receiving end of that message. And there is nothing more...

Six Steps to Becoming a Better Problem Solver

Whether you are a NetAcad student, a parent, an intern, a rookie, or the president of a large corporation you are going to have to face problems at some point. Problems which will need...

Become an Innovative Problem Solver

Time was when the word “innovation” was something you would only hear in the context of a really big invention. Scientific breakthroughs would be hailed as being innovative . ...

Seven Tips to Perfect Your Presentation Skills

The chances are that at some point in your career, you are going to have to deliver a presentation. From team results to strategic objectives to long-term vision, you may well find yourself on...

Our Top 10 Ways to Network Your Way into a Tech Career

Have you thought about becoming an expert in networking, before you become an expert in networking? Finding the correct job for you hinges on many factors: knowing what you want, setting...

Become an Effective Communicator

Long gone are the days when having a career meant specializing in one specific skill. And although there is no substitute for solid technical skills if you want a job in a technology oriented...

Why do Techies need an Entrepreneurial Mindset?

Take a look at job postings today geared towards attracting technologists of all varieties. Chances are you will quickly come across many that are looking for “entrepreneurial spirit”...

Putting Your Emotional Intelligence to Work

If you are a current or former Cisco Networking Academy student, it is a pretty safe bet that you have developed the tech smarts and the analytical skills to kick-start a healthy career in...

Break Down Complex Problems through Data Analysis

Data. There’s no shortage of it in today’s digitized world. In fact, every day, we are flooded by new information, new knowledge that has to be assimilated, processed, and...

Wanted: Team Players

Scan job postings and you will see that a lot of employers are on the lookout for “good team players.” Even employers we have spoken to, have told us that one of their top...

Do Techies need Budgeting Skills?

Gone are the days when it was down to the financial director alone to keep his or her fingers on the purse strings. Today a key part of project management in any company means having the...

Workplace Etiquette and Your Success

There is more to prospering in a new role and building a solid, rewarding career than what’s written in your resume. Or how you handle yourself in interviews. Ask any successful engineer,...

How Social Are Your Skills?

How would you classify your social interactions in the work place? Are you the kind of person who clocks in and out at the allocated time, barely lifting your gaze from your computer screen to...

As a Techie, is Project Management for You?

In today’s quicksilver tech industry, companies are continuously investing in new projects in order to stay ahead of the competition. No big surprise there. But what does it mean to...

Why Does Domain Knowledge Matter to Techies?

Domain knowledge is increasingly sought after by employers looking to precision-match candidates to jobs. Let us walk you through: What this concept means What it means to you How...

Career Advice Cisco Employees Would Give Our 20-Year-Old Selves

We asked some Cisco employees what advice they would give interns – or what advice they would tell their 20-year-old selves if they could go back in time. Here are some of their replies. ...

Ideal Mix of Career Skills to Succeed

Digitization is changing the playing field so comprehensively and so exponentially that the whole concept of employability is being transformed. If you are pursuing a CCNA or a CCNP –...

Techie’s Communication Checklist

In our digital age, communication skills are a key requisite for techies in order to communicate the importance of their work to colleagues and customers. And while you do not have to be a...

Are You Ready to Lead?

Sixth president of the U.S., John Quincy Adams, was asked to share his thoughts on leadership. What makes someone a leader, his audience wanted to know. “If your actions inspire others to...

Grit leads you to Success

What makes someone successful? Take a look around your classroom or office or company right now. What makes one person in your vicinity more successful than others? Let’s assume that...